SHN

Shipping Policy

Policy

At SHN Brands, we understand the excitement of awaiting your new purchase, which is why we're committed to providing a transparent and efficient shipping policy to ensure your order reaches you in a timely manner. All orders placed with SHN Brands are processed promptly within 5 to 7 business days, excluding weekends and holidays, upon receiving your order confirmation email. Once your order is on its way, you'll receive another notification from us, letting you know that your package has been shipped. For domestic orders, we offer competitive shipping rates and provide estimates based on the weight and destination of your items. We partner with trusted carriers to ensure reliable delivery to your doorstep. To track the status of your order, simply keep an eye on your inbox for an email notification from us. This email will include a tracking number that you can use to monitor the progress of your shipment. Please allow up to 48 hours for the tracking information to become available after your order has been shipped. We understand that sometimes delays can occur despite our best efforts. If you haven't received your order within 8 days of receiving your shipping confirmation email, please don't hesitate to reach out to us via WhatsApp or email at info@shnbrands.com. Be sure to include your name and order number, and our dedicated customer support team will investigate the matter promptly to provide you with an update. At SHN Brands, we prioritize the satisfaction of our customers and strive to make your shopping experience as smooth as possible. From processing your order promptly to providing reliable tracking information and prompt assistance in case of delays, we're here to ensure your order reaches you safely and efficiently. Thank you for choosing SHN Brands for your shopping needs. We appreciate your trust in us and look forward to serving you again in the future.

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